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METIN2 VARKHEN

Purchases and refunds

Before paying

Final commercial conditions are not published here yet. Before payment confirmation, each offer must state the total amount, currency, applicable taxes or charges, content, duration, restrictions and delivery time. A Sandbox test does not charge real money and must not be confused with a public offer.

Currencies and platforms

The plan proposes Wompi in COP for Colombia and PayPal in USD for other countries. The Google Play version will use its billing system for digital goods. This page does not enable these methods or offer automatic currency conversion; packages and prices need approval.

Pending payment or interrupted delivery

The design requires verifying payment with the provider before crediting balance. If delivery is interrupted, the order must remain pending and recoverable without charging again or duplicating the reward. These operational safeguards must be tested end to end before sales; a browser return alone does not confirm payment.

Requesting an order review

The proposed support process will use the order identifier, payment method and a description of the problem to investigate duplicate charges, fraud or missing delivery. Do not send passwords, authentication codes or complete card details. The verified channel, time limits and final response procedure are still pending.

Refunds and applicable rights

Cancellation, withdrawal, payment reversal and refund conditions must be reviewed for the offer, country and provider. No blanket no-refunds clause is adopted, and this draft does not claim that all digital goods automatically lose these rights. Final rules will be published before accepting real money and will not reduce applicable statutory rights.

Before publishing the final version

  • Legal operator identity, tax identification where applicable, address and public contact.
  • Data retention, privacy requests, minors and required authorizations.
  • Approved offers and prices, balance rules, incident handling and refunds.
  • Brand and resource review, providers and final texts with an effective date.
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